Consumer Awareness

Scams

Office of the Attorney General LogoThe Attorney General regulates charities and the professional fundraisers who solicit on their behalf. The purpose of this oversight is to protect charitable assets for their intended use and ensure that the charitable donations contributed by Californians are not misapplied and squandered through fraud or other means.  To view the information the Attorney General has on a specific charity, please click here.

Price Gouging

California’s anti-price gouging statute, Penal Code Section 396, prohibits raising the price of many consumer goods and services by more than 10% after an emergency has been declared. Local laws may also contain their own prohibitions on price gouging. To view the FAQs on price gouging from the California Department of Justice, click here.

Price Gouging in Wildfire Areas: California Real Estate Commissioner Warns Against It

California Department of Fair Housing & Employment

Hire or File a Complaint Regarding a Contractor

Contractor's State License BoardThe Contractors State License Board (CSLB) verifies contractor licenses, investigates complaints, and provides helpful information about hiring a licensed contractor. For information on hiring or filing a complaint regarding a contractor, disaster victims may call CSLB’s Disaster Hotline M-F from 8 a.m. – 5 p.m. at 1-800-962-1125, or the 24-hour automated telephone response system, 1-800-321-CSLB (2752). Licenses can also be checked online at: https://www2.cslb.ca.gov/onlineservices/checklicenseII/checklicense.aspx.

You can also visit the Disaster Help Center at the CSLB site.

Fast Facts: Debris Removal & Construction Scams

Guide on Hiring Contractors for Fire Debris Removal

What You Should Know – Before Hiring a Contractor

What You Should Know – Before Hiring a Contractor – Español

Ten Tips Card_- English and Español

Owner-Builder – Know Your Responsibilities

Owner-Builder_- Know Your Responsibilities – Español